Terms & Conditions

PRODUCT DESCRIPTIONS & AVAILABILITY

Every effort has been taken to accurately describe and represent goods for sale. However these may change beyond our control. Sizes are guides only and handmade objects are subject to variations in size, colour and shape owing to their unique nature.
All items are subject to availability and artist editions are limited and may sell out.

PAYMENT

Customers paying by Credit Card will incur a 1.5% transaction fee.

SHIPPING AND DELIVERY

Orders will be shipped within two workings days of payment being received, unless specified. All items will be sent tracked. Delivery will be made to the address given, and all delivery times quoted are estimates only.
All care will be taken to protect items during transit.

RETURNS POLICY

In case of goods that are damaged, faulty or incorrectly supplied, please return to Te Tuhi. We recommend that you use tracked postage. Te Tuhi will refund all costs incurred in returning damaged, faulty or incorrectly supplied goods. Te Tuhi will endeavour to replace damaged, faulty or incorrect goods but if a replacement is not possible, or if an order is cancelled for any other reason, we will provide a full refund. This does not affect your statutory rights.

 

Art Classes 

TERMS & CONDITIONS

•    Enrolments are confirmed on receipt of payment in full.  

•    Students who are currently enrolled in a class will be given preferential booking to enrol in the following term.

•    Following the preferential booking deadline, enrolments will be opened to new students.  

•    Classes must be booked for the full term, no part term or single classes will be booked.  

•    Refunds, less a $20 administration fee, will be made to students who withdraw from a course up to 5 days before course commencement. No refunds will be made after this date.  

•    Te Tuhi may provide a substitute tutor or reschedule a class if necessary.  Refunds will be made for any classes cancelled by Te Tuhi.  

 

Art Today Courses

TERMS & CONDITIONS

  • Enrolments are confirmed on receipt of payment in full OR half now (with second half payable by 29 June 2020)
     
  • Students opting to pay half now must sign an AP form confirming their intention to pay the second half by 29 June 2020. This form will be emailed to you by Te Tuhi
     
  • Classes must be booked for the full year, no part year or single classes will be booked
     
  • Refunds, less a $100 administration fee, will be made to students who withdraw from the course by 4 February 2020. No refunds will be made after this date.  Students withdrawing after this date, who have opted to pay in halves, will still be liable for this second half payment. Students may on-sell their space in the class if they wish, however this will be negotiated and organised by the student
     
  • All withdrawal requests must be emailed to grace@tetuhi.org.nz
     
  • Fees may not be credited or transferred to future year enrolments
     
  • Refunds will be made for any classes cancelled by Te Tuhi